At elcytec.com, we deal in “New“, “Open Box” and “Pre-Owned” products
New Products
New/Unused products come with a factory seal and a complete or remaining manufacturer warranty.
Open Box Products
Following are the types of products that are sold under the “Open Box” category.
- Liquidation stock.
- Unboxed products.
- Returned products.
- Review units.
- Demo Units.
- New products without damaged boxes.
- Rarely used products with intact physical and functional conditions
Note: We guarantee a usage period of less than 90 days on all “Open Box” products.
All “Open Box” and “Pre-Owned” are very carefully sanitised with high-grade electrical sanitiser and UV light.
Pre-Owned Products
Pre-owned products listed on elcytec.com are very carefully chosen and professionally stress-tested by our trained technicians.
We have a very strict policy of not dealing with products repaired by third parties. All the pre-owned products listed on elcytec.com are lightly used devices with perfect functionality in all aspects. Although some might show some signs of usage, which are always mentioned on the respective product page,
All the products listed on elcytec.com go through a multi-step quality check process by our trained professionals and technicians.
Product Condition?
Products listed on elcytec.com come in various conditions that range from “New” to “Fair,” which are explained below.
New
Just as the name implies, the products that fall under “New” condition are new/unused products with their original packaging and factory seal.
Just Like New
Products in “Just like new” condition are simply next to new and come in perfect physical and functional condition that shows no signs of usage but might come in an opened or damaged box.
Excellent
Products that fall under the “Excellent” condition come with no or negligible signs of usage but with proper functionality.
Very Good
The products that fall under “Very Good” condition come with minor signs of usage in the form of minor scratches and nicks, but they also maintain proper functionality.
Good
The products that fall under “Good” condition come with visible scratches and scuffs, but they maintain proper functionality.
Fair
The products that fall under the “Fair” condition come with visible wear and tear, but they too maintain close to proper functionality.
Okay
The products in “Okay” condition have visible damage to the outer body but maintain all or most of the functionalities.
Note: Most of the products listed on elcytec.com come with original accessories and packaging, but sometimes when the original accessories and packaging are not available, we provide high-quality compatible accessories from our end to ensure a smooth buying experience.
The color of the product could differ depending on its availability.
For more information about the products listed on elcytec.com, you can reach us via email (support@elcytec.com) and WhatsApp (+91 8882514197).
Warranty Policy?
All the products listed on elcytec.com come with a standard warranty that varies from product to product, and we mention the warranty period for each product on its respective product page.
The warranty claim will be fulfilled either by the manufacturer or by elcytec.com itself.
If you are still having doubts, then feel free to contact us by visiting this link and we will try our best to address all your concerns.
For warranties and product-related support.
Mail us at: productsupport@elcytec.com (Response may take up to 48hrs)
Note: We request you to kindly keep the conversation polite and professional.