Cash On Delivery Charges.
When a customer orders something from our website using “Cash On Delivery” payment method we charge some advance payment that varies from product to product.
We operate on very thin profit margins to keep the prices of our products as low as possible but we need some profits to run our business operations so, we charge this fee to prevent the issue of “False orders” and “Rejection at the time of delivery”. This helps us to minimise unexpected loses and cover the packaging and shipping charges of the respective order.
COD charges are non-refundable. In case the customer rejects the order at the time of delivery or it fails due to reasons like: wrong address/phone number and unavailability of recipient at the premises. The customer can then opt for re-attempt of the shipment delivery by paying the courier charges once the rejected shipment has reached our warehouse.